Pre-sale Service
Taizhou Kaihua Diesel Generator Sets Co., Ltd can provide customers with a complete set of economic feasible power solutions as a strong technical services team. Our mission is to maximize customers’ profitability for the purpose of service.

On-purchase Service
We have profressionlal service team, who is tracking the production process of all orders for products, such as the product production progress , expected delivery time, and timely feedback to customers from the customer order.Guarantee the customers’ needs of the goods time and delivery just-in-time. Let customers worry-free wait for receiving.
Meanwhile, product testing center can provide customers with order product performance indicators and test data, test report before the delivery,.

After-sales Service
1.After the customer receive the goods, we can provide online real-time installation and commissioning advisory guidance

2.Assign engineering technologist with installation experience to the scene and guide the on-site installation if necessary.

Maintenance Service
No matter your gensets in any place, we can provide our professional technical consulting and services. The service team of Kaihua will build customer file for each customer, and provide regular inspection services, equipment maintenance plan for them and provide the corresponding parts

Warranty Terms

Warranty is according to our standard conditions:12 months or 1,000 running hours,

subject to the earlier one (artificial damage to be an exception).

Quality Guarantee
Guarantee our product warranty period, and implement the life-long service system.
1. Provide complete qualified products.
2. Provide complete technical support, including installation and commissioning services.
3. Professional technology personnel training.
4. Establish a complete customer and product profile, visit regularly.
5. Provide qualified original spare parts.

Product Catalog